How does TheLimited.com use my personal information?
Can I place an order by phone?
Yes, you can place an order by phone by calling 1-877-LTD-1963 (1-877-583-1963) 24 hours a day, 7 days a week. Please have your credit card number, expiration date and item numbers ready when you call.
Are your online prices and sales the same as your in-store prices and sales?
Prices and promotions may vary from online to in-store. The Limited does not match prices from online to in-store.
How do I know that my information is secure?
We have gone to great lengths to ensure that shopping online at TheLimited.com is safe. We use McAfee Secure to protect your confidential information. McAfee Secure websites are tested and certified daily in order to ensure a safe shopping environment.
Does TheLimited.com offer gift-wrapping?
We don’t currently offer gift-wrapping at TheLimited.com. Please bear with us as we work to enhance and update our gift-wrapping experience. It will be available again soon.
How accurate is the color display on the internet?
While we try to display the colors as accurately as possible, please understand that all colors vary slightly from one computer monitor to another.
Am I able to “hold” merchandise in my Shopping Bag?
No. Because an item is in your Shopping Bag or Wish List, it does not place the item or a promotion on hold. To be fair and consistent with all of our customers, our merchandise is available on a first-come, first-serve basis.
I saw an item in one of your stores but can't seem to find it on your website.
Merchandise selection on TheLimited.com may vary from the merchandise selections in The Limited store locations. Call us at 1-877-LTD-1963 (1-877-583-1963) and one of our representatives would be happy to try to locate the item or a comparable item for you online.
I want to purchase an item that I see online, but you don't have my size. Will it be back in stock?
We are a specialty company and make limited quantities of our apparel and accessories. Not all items that sell out will be re-stocked. For further details, please call us at 1-877-LTD-1963 (1-877-583-1963).
Does TheLimited.com ship to countries other than the United States?
Yes. The Limited currently offers international shipping to select countries. For a complete list, click here.
How can I place a large order for a group?
To place a large order, please contact us at 1-877-LTD-1963 (1-877-583-1963) or email us. Please note that large orders do require additional processing time for coordination and delivery of merchandise.
Does my local The Limited store carry the Petite and Tall collections that I see on TheLimited.com?
Unfortunately, the Petite and Tall collections offered on TheLimited.com are only offered online at this time. However, we do offer FREE returns for Petite and Tall purchases, making your online purchase truly risk free.