Returns & Refunds

We hope you love your purchase, but if it’s not what you expected, simply send your item back via the return instructions shipped with your order.

Return Items

To return items purchased from

  • Step 1: Indicate the appropriate reason beside the item ordered on the order summary section of the enclosed customer slip.
  • Step 2: Package the slip indicating the return reason with your item, along with its original packing materials. Secure all sides of the carton*
  • Step 3: Please return your purchases to:

THE LIMITED Fulfillment Center
Attn: Returns Processing
8051 Eastgate Blvd
Mt Juliet, TN 37122

*For returns with a shipping invoice or packing slip within 60 days of purchase, we will refund the full purchase price to your original form of payment.
*THE LIMITED cannot accept any merchandise that is damaged in shipment due to improper packing, so please repackage all items properly.

Final Sale styles cannot be returned.

Can't find your packing slip or invoice?

For returns without a shipping invoice/packing slip, or returns after 60 days from purchase, we will refund the lowest sale price offered in the last 30 days. The refund will be credited to a THE LIMITED Gift Card. We strongly recommend that you ship your items(s) via Fedex or USPS insured services so you shipment may be tracked, if necessary, to its final destination.

THE LIMITED will refund shipping and handling costs for returns only if: 1) your return contains defective merchandise or merchandise that was damaged during the initial shipping process; or 2) operations is at fault due to shipping and/or handling error(s).


Most credits are posted to your credit card within 15 business days of the time that your returned merchandise is received by For more information, visit our FAQ page.

Return Status

If you have any questions regarding the status of your return you may contact one of our friendly Customer Service Representatives by email or phone.